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Update error_initializing.md

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Andy Thomas
2024-03-29 10:07:18 +01:00
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docs/error_initializing.md
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# Panel startup issues # Panel startup issues
When your panel starts, a number of different things needs to be set and the ESPHome must establish connection to the Nextion display used by your panel When your panel starts, a number of different things needs to be set and the ESPHome must establish connection to the Nextion display used by your panel
and also to your Home Assistant, which will provide the propper settings required by your panel. and also to your Home Assistant, which will provide the proper settings required by your panel.
If everything goes right, the boot page will be shown for just a few seconds, then the wake-up page will be shown. If everything goes right, the boot page will be shown for just a few seconds, then the wake-up page will be shown.
If something happens during this process, your panel may get stuck on this page. If something happens during this process, your panel may get stuck on this page.
In many cases, restarting your panel can resolve the issue, but if after a reboot it still showing the boot page, this guide may help you. In many cases, restarting your panel can resolve the issue, but if it is still showing the boot page after a reboot, this guide may help you.
Understanding what is shown on the boot page can be useful to find the cause of the problem or when you are looking for help. Understanding what is shown on the boot page can be useful to find the cause of the problem or when you are looking for help.
@@ -13,11 +13,11 @@ Understanding what is shown on the boot page can be useful to find the cause of
Your boot page probably looks like this: Your boot page probably looks like this:
**Before ESPHome is connected:** **Before Home Assistant/ESPHome is connected:**
![Boot page Initializing](pics/eu_boot_initializing.png) ![Boot page Initializing](pics/eu_boot_initializing.png)
**When ESPHome is connected:** **When Home Assistant/ESPHome is connected:**
![Boot page with IP](pics/eu_boot_with_ip_address.png) ![Boot page with IP](pics/eu_boot_with_ip_address.png)
@@ -49,7 +49,7 @@ If some of those versions are not shown, you can have an indication of where a p
- **TFT** version will always be shown, as that is part of the display itself. - **TFT** version will always be shown, as that is part of the display itself.
- **ESPHome** version will be shown as soon the ESPHome establishes the communication with the display. - **ESPHome** version will be shown as soon the ESPHome establishes the communication with the display.
- **Blueprint** version requires both ESPHome and Blueprint to establish communication to be shown. - **Blueprint** version requires both ESPHome and the Blueprint (in Home Assistant) to establish communication to be shown.
In normal situation, all the versions should be displayed and should be the same. Different patch versions are supported. In normal situation, all the versions should be displayed and should be the same. Different patch versions are supported.
@@ -86,7 +86,7 @@ In some cases you can also see duplicate entities on the device's page in Home A
| You may have an older version of the blueprint installed or the blueprint isn't installed into your Home Assistant. | [Install the blueprint](https://my.home-assistant.io/redirect/blueprint_import/?blueprint_url=https%3A%2F%2Fgithub.com%2FBlackymas%2FNSPanel_HA_Blueprint%2Fblob%2Fmain%2Fnspanel_blueprint.yaml).<br>[Update the blueprint](howto.md#update-blueprint).| | You may have an older version of the blueprint installed or the blueprint isn't installed into your Home Assistant. | [Install the blueprint](https://my.home-assistant.io/redirect/blueprint_import/?blueprint_url=https%3A%2F%2Fgithub.com%2FBlackymas%2FNSPanel_HA_Blueprint%2Fblob%2Fmain%2Fnspanel_blueprint.yaml).<br>[Update the blueprint](howto.md#update-blueprint).|
| You don't have an automation created using the blueprint. | On Home Assistant, go to **Settings** --> **Automations & Scenes** --> **Blueprints** --> **NSPanel Configuration** --> **CREATE AUTOMATION** and follow the [instructions to setup your automation](blueprint.md).<br>**Attention!!** You need one automation per panel, if you have more than one panel set. | | You don't have an automation created using the blueprint. | On Home Assistant, go to **Settings** --> **Automations & Scenes** --> **Blueprints** --> **NSPanel Configuration** --> **CREATE AUTOMATION** and follow the [instructions to setup your automation](blueprint.md).<br>**Attention!!** You need one automation per panel, if you have more than one panel set. |
| Your panel is not selected in the automation. | Open the automation related to your panel and make sure the right device is set on the **NSPanel device** field. | | Your panel is not selected in the automation. | Open the automation related to your panel and make sure the right device is set on the **NSPanel device** field. |
| Your panel's connection to Home Assistant may have issues.<br>This could be from an invalid entity Id, or some service missing registration. | Reconnect the Panel's device to Home Assistant:<br>1. Go to **Settings** --> **Devices & Services** --> **ESPHome**<br>2. Delete the device<br>3. Restart Home Assistant host<br>4. Go back to **Settings** --> **Devices & Services**<br>5. Click **Add integration**<br>6. Select **ESPHome**<br>7. Enter your panel's hostname or IP address.| | Your panel's connection to Home Assistant may have issues.<br>This could be from an invalid entity Id (e.g. ending with `_2`), or some service missing registration. | Reconnect the Panel's device to Home Assistant:<br>1. Go to **Settings** --> **Devices & Services** --> **ESPHome**<br>2. Delete the device<br>3. Restart Home Assistant host<br>4. Go back to **Settings** --> **Devices & Services**<br>5. Click **Add integration**<br>6. Select **ESPHome**<br>7. Enter your panel's hostname or IP address.|
<!-- markdownlint-enable MD013 MD033 --> <!-- markdownlint-enable MD013 MD033 -->
## Additional Tips and Resources ## Additional Tips and Resources
@@ -94,8 +94,8 @@ In some cases you can also see duplicate entities on the device's page in Home A
After troubleshooting, if issues persist, consult the [Issues](https://github.com/Blackymas/NSPanel_HA_Blueprint/issues) and feel free to create a new one asking for more personalized assistance. After troubleshooting, if issues persist, consult the [Issues](https://github.com/Blackymas/NSPanel_HA_Blueprint/issues) and feel free to create a new one asking for more personalized assistance.
Please share as much info as possible, like: Please share as much info as possible, like:
1. Describing (or a picture of) what is in your screen 1. Describing (or a picture of) what is on your screen
2. Are updating from a previous version of this same project, or coming from another NSPanel customization (which one?) or customizing for the first time a panel with original Sonoff settings? 2. Are you updating from a previous version of this project, or you coming from another NSPanel customization (which one?) or are you customizing for the first time a panel with the original Sonoff settings?
3. Please share the ESPHome logs from when your panel starts to the moment the upload fails. 3. Please share the ESPHome logs from when your panel starts to the moment the upload fails.
4. Describe what you have already tried. 4. Describe what you have already tried.